You Are Never Alone
At GTC Matrimony, your safety, dignity, and peace of mind are our highest priorities. We strive to maintain a trusted sanctuary for Christian families to find meaningful alliances.
If you encounter behavior that violates our community standards, makes you feel uncomfortable, or compromises the integrity of our platform, we urge you to report it immediately.
What You Should Report
Please use the "Report Profile" feature on a member profile, or contact our support team directly, if you experience or observe any of the following:
- Harassment: Abusive, threatening, disrespectful, or persistent unwanted communication.
- Fake Profiles & Impersonation: Profiles that are not genuine, use stolen photographs, or impersonate someone else.
- Financial Scams: Requests for money, financial assistance, or banking details for any reason.
- Inappropriate Content: Language, photographs, or behavior that is indecent, offensive, or misaligned with Christian values.
- Spam & Solicitation: Mass-templated contact attempts, business promotions, or solicitations for donations and charities.
- Privacy Violations: Scraping contact details, sharing private photos outside the platform, or violating confidentiality.
What Happens After You Report?
Absolute Confidentiality
Your report is treated with the utmost discretion. The member you are reporting will never be informed of your identity.
Immediate Review
The profile in question is flagged and our dedicated stewardship team is alerted to manually review the account, complaint, and relevant platform history.
Swift Action
Depending on severity, we may issue a warning, temporarily suspend the account, or permanently remove the profile.
Preventing Further Contact
The moment you report a profile, our system blocks that member from viewing your profile or contacting you further.
Safety Review Process
High-Priority Review
Reports involving financial scams, severe harassment, or explicit content receive priority handling through the safety workflow.
General Misuse
Reports regarding spam, fake profiles, or other policy violations are reviewed through the safety workflow.
If our team requires additional context, a senior safety moderator may reach out discreetly via email.
How to Contact the Safety Team
Safety Inbox
This inbox is monitored exclusively by our senior stewardship team.