Frequently Asked Questions

Begin by entering your registration details. Complete the existing eight-stage process, including email verification at Stage 7, before submitting your profile. The guided steps capture your personal details, family background, and faith journey.

Yes. We understand that finding a life partner is a family journey. During registration, simply select "Parent/Guardian" when asked who is managing the profile. We have specifically designed our platform to honor the involvement of parents in this process.

As a trusted Christian institution, we manually review all newly submitted profiles and photos. This stewardship process protects our community from spam and ensures that all members are treated with dignity and respect.

Our moderation team carefully reviews each submission. We will notify you by email once the review outcome is recorded and, where approved, the profile is active and visible to the community.

No. Your privacy is paramount. By default, your phone number and email address are hidden. Eligible Personal Assistance members may request contact details, and each request requires Super Admin review before any disclosure.

Photo visibility follows the viewing member’s access and membership rules. Basic viewers receive blurred approved photographs; eligible Personal Assistance viewers may see approved photographs clearly. There are no individual photo hiding or blurring controls. Contact details require a separate approved request.

You can register, create a complete profile, search, and save profiles at no cost. Personal Assistance is required to request verified contact details and initiate personalized communication.

No. Personal Assistance is a one-time INR purchase. Once your profile is approved and it activates, it is open-ended and has no renewal, replacement, upgrade, downgrade, or repurchase path.

When you find a profile that aligns with your family's values, choose a paid membership plan and submit a contact unlock request. Our team reviews every request before any email or phone number is shared.

Finding the right partner is a delicate process guided by faith, safety, and family preference. If a request cannot be approved, your dashboard will show the request status and you may continue your search with dignity.

The team reviews submitted profile information and may request corrections before publication. Profile approval does not guarantee identity or suitability and does not promise a public government-ID Verified badge. Families should conduct their own careful checks.

Absolutely. When a profile is managed by a parent, it is clearly indicated. Approved contact unlocks allow families and guardians to connect first where appropriate.

Yes, we warmly welcome NRIs. Our registration process supports international phone numbers and captures your current country of residence as well as your native background, making it easy for families seeking international alliances.

Yes. We use highly secure, industry-standard payment gateways. GTC Matrimony does not store your credit card or banking information on our servers.

We take the dignity of our community very seriously. If you encounter a profile that violates our community standards or behaves inappropriately, please use the "Report Profile" feature. Our moderation team will investigate the matter confidentially and take immediate action.